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Lifecycle emails respond to where someone is in the customer journey. Use Migma to draft and preflight the emails. Send one-off lifecycle campaigns from Migma, or export emails to an ESP when the flow needs event triggers.

First touch

Send when someone subscribes, joins a waitlist, creates an account, or requests content.
Create a welcome email for someone who just joined our list.
Confirm what they signed up for, set expectations, and give them one useful next step.
Tone: warm, direct, and specific.

Onboarding

Use a 3 to 5 email series when people need structure before they see value.
Create a 4-email onboarding series.

Email 1: welcome and one first action.
Email 2: quick-start tip.
Email 3: customer story or proof point.
Email 4: check-in with one helpful CTA.

Space emails across two weeks.

Product update

Use a campaign when content changes each month or release.
Create a product update email with three updates.
For each update: one-line summary, why it matters, and a link.
End with one primary CTA.

Re-engagement

Use when contacts have stopped opening or clicking.
Create a 3-email re-engagement sequence for inactive subscribers.

Email 1: lead with something new or useful.
Email 2: ask if they still want updates.
Email 3: final reminder with a clear unsubscribe or preference option.

Payment failure

Use for dunning emails. Export to the billing or ESP system that owns the payment event.
Create a 3-email payment failure sequence.

Email 1: payment failed, no blame, link to update payment.
Email 2: access may be interrupted, clear deadline.
Email 3: final notice before pause.

Tone: respectful, clear, not aggressive.

Winback

Use for customers who churned or stopped buying.
Create a winback email for customers who have not purchased in 6 months.
Lead with what has changed, show one relevant product or improvement,
and include one CTA to come back.

Where to build

NeedMigma workflow
One emailPrompt guide
Multi-email sequenceEmail Series
Visual planningVisual Canvas
Manual sendCampaigns
Event-triggered flowExport to the ESP or automation tool that owns the trigger

Build a welcome flow

Detailed welcome sequence recipe.

Campaigns vs series

Choose how to create and send.

Klaviyo

Export Migma emails into Klaviyo flows.

Mailchimp

Export Migma emails into Mailchimp.