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On the Business plan, a seat is a paid slot for someone who edits: generate emails, change designs, send campaigns. Commenters and viewers do not use seats. You pay per editor, not per brand. You can also invite an editor as a free collaborator: they edit and collaborate without using a seat, and their AI generation runs on their own plan’s credits instead of Premium-level limits. See Free collaborators.
Seats apply to the Business plan. Roles are in Team access. Workspaces and shared credits are in Workspaces.

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Who uses a seat

RoleUses a seat?
Owner / Admin / ManagerYes
EditorYes
Editor or Manager invited as free collaboratorNo
CommenterNo
ViewerNo
One person uses one seat across every brand they can edit in that workspace.
Invite stakeholders as Commenter or Viewer when they only review.

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Free collaborators

A free collaborator is an editor or manager who holds no seat. They get the full collaboration experience: live editing, canvas sync, sending from the brand. The difference is AI generation, which runs on their own plan’s credits. A seat is what grants a collaborator Premium-level generation.
  • Workspace owners and admins choose this at invite time: check Free collaborator when inviting an editor or manager, from a brand’s Share panel or from Settings → People & Access.
  • A free collaborator who is a manager can invite others, and everyone they invite is a free collaborator too. Their whole invited group stays off your seat bill.
  • There is no limit on free collaborators.
A free collaborator never converts into a paid seat on its own. Role changes, new brand grants, and re-invites keep them seat-free until an owner or admin gives them a seat.

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Included and extra seats

Business includes 2 seats. Add more from Settings → People & Access or during Business checkout. Extra seats bill monthly (prorated when you change mid-cycle).
1

Open Settings → People & Access

Seat controls appear when the workspace is on Business and you are owner or admin.
2

Adjust seat count

Use the stepper. The UI shows included vs extra seats and the price before you confirm.
3

Confirm

New seats are available after checkout succeeds.
Seat management with count stepper and price preview
Only workspace owners and admins can change seats or billing.

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Free a seat

Change an editor to Viewer or Commenter, or remove them. The seat frees immediately. Lower your purchased seat count after editors are off seats if you want a smaller bill.

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Who is billed

Subscription and seat charges go to the workspace owner. Admins can manage people and seats; invoices stay on the owner account. AI generation is per person: a seat holder generates with Premium-level limits on their own account, and a free collaborator generates on their own plan’s credits. Campaign sending uses the workspace owner’s quota, since campaigns send from the owner’s domain (see Workspaces).

Workspaces

Switch workspace and shared credits.

Team access

Invite and roles.

Real-time collaboration

Live editing on a brand.