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Overview

Manage your subscriber list from the Contacts tab on the Audience page. Add contacts individually or via CSV import, organize with tags, and filter by status or tags.

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Viewing Contacts

Navigate to the Audience page and select the Contacts tab to see all subscribers in a sortable table. Table columns:
  • Email address (sortable)
  • Name (sortable)
  • Tags (colored badges)
  • Status (subscribed, unsubscribed, non-subscribed, bounced)
  • Date added (sortable)
Quick actions:
  • Add Contact — single contact or bulk import
  • Search — find by email or name
  • Filter — by status and/or tags
  • Sort — by email, name, or date added

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Adding Contacts

  1. Click Add Contact > Single Contact
  2. Enter email (required)
  3. Add name, tags, custom fields (optional)
  4. Set status (default: subscribed)
  5. Save
Duplicate emails are rejected with an error.

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Editing Contacts

Click a contact row to open the detail view, or use the actions menu to edit. Editable fields:
  • Email address
  • Name
  • Tags (add/remove)
  • Custom fields (key-value pairs)
  • Subscription status

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Bulk Operations

Select multiple contacts using checkboxes, then use the bulk action bar. Bulk edit — update for all selected contacts:
  • Status
  • Country / Language
  • Add or remove tags
  • Subscribe or unsubscribe from topics
  • Custom fields (merged additively)
Bulk delete — permanently remove all selected contacts.
Use “Select all matching” to apply changes to every contact that matches the current filters, not just those on the visible page.

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Search & Filter

Search by email or name — results update with a short debounce. Filter by status: subscribed, unsubscribed, non-subscribed, or bounced. Filter by tags: select one or more tags (OR logic — contacts with any selected tag are shown).

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Custom Fields

Store additional data as key-value pairs on each contact. Common fields: company, job title, account ID, plan type, or any custom attribute.
  • Add when creating or editing a contact
  • Use in segments to filter by custom field values
  • Reference in email templates as dynamic variables

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Contact Activity

Click a contact to view their engagement history:
  • Emails sent, opens, clicks
  • Engagement score
  • Last activity timestamps

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Deleting Contacts

Delete individual contacts from the actions menu, or use bulk delete for multiple contacts.
Deletion is permanent and cannot be undone.

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Next Steps

CSV Upload

Bulk import contacts

Audience Overview

Tags, segments, and topics

Send a Campaign

Send emails to your contacts

Preference Center

Subscriber self-management