> ## Documentation Index
> Fetch the complete documentation index at: https://docs.migma.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Acceptable Use

> Permission-based email and prohibited use of the Migma platform

This Acceptable Use summary describes how Migma expects customers to use the platform. For binding terms, see [Terms of Use](/legal/terms-of-use) and [Privacy Policy](/legal/privacy-policy).

***

## Email and marketing use

When you use Migma to create or send email, you must:

<Check>Send only to recipients who provided valid consent or another lawful authorization to receive your message</Check>
<Check>Not use purchased, rented, scraped, or third-party lists without verified permission</Check>
<Check>Include accurate sender identification and a working unsubscribe or opt-out path for marketing email</Check>
<Check>Honor suppression lists and not re-add unsubscribed contacts without fresh, verifiable consent</Check>
<Check>Authenticate sending domains (SPF, DKIM, and DMARC where applicable)</Check>
<Check>Comply with applicable laws, including CAN-SPAM, CASL, GDPR, and similar regulations</Check>
<Check>Ensure content is truthful and not misleading</Check>

***

## Prohibited use

You may not use Migma for:

<Warning>**Cold outreach** — unsolicited promotional email to people who did not opt in to hear from you specifically</Warning>
<Warning>Deceptive subject lines, forged headers, or domain spoofing</Warning>
<Warning>Harvesting email addresses or dictionary attacks</Warning>
<Warning>Sending that routinely produces high bounces or spam complaints</Warning>
<Warning>Illegal, fraudulent, harassing, or rights-infringing content or activity</Warning>
<Warning>Reverse engineering, scraping, or extracting proprietary systems, prompts, or platform internals</Warning>
<Warning>Reselling or white-labeling Migma as your own product without authorization</Warning>

Details and enforcement terms appear in the full [Terms of Use](/legal/terms-of-use).

***

## Permission-based marketing

Migma is built for newsletters, product updates, lifecycle email, and other **permission-based** communication. Read the user-facing guide: [Permission-based sending](/get-started/what-you-can-send).

**Consent test:** Did this person take a deliberate action to receive email from you? A signup or checkout opt-in counts. A LinkedIn connection or sales conversation alone does not.

***

## Reporting abuse

If you believe a Migma customer is sending unsolicited or abusive email, contact **[legal@migma.ai](mailto:legal@migma.ai)** with full message headers when possible.

***

## Related pages

<CardGroup cols={2}>
  <Card title="Sending rules" icon="envelope-circle-check" href="/get-started/what-you-can-send">
    Allowed and disallowed email use cases.
  </Card>

  <Card title="Security & Compliance" icon="shield-check" href="/security/compliance">
    Security, privacy, and regulatory overview.
  </Card>
</CardGroup>