> ## Documentation Index
> Fetch the complete documentation index at: https://docs.migma.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing, Plans & Free Trial

> Understand Migma plans, workspace billing, Business seats, real-time collaboration, free trials, and invoices.

## Pricing Plans

Migma has **two subscription plans** — **Premium** and **Business**. Both include a **7-day free trial** when you first subscribe (see below).

<CardGroup cols={2}>
  <Card title="Premium" icon="crown">
    \*\*$99.99/month** or $950/year

    * Personal workspace
    * 100 AI emails per day
    * 200,000 emails/month sending
    * AI image & GIF generation
    * Export to Mailchimp & more
    * Figma design import
    * Compatibility testing
  </Card>

  <Card title="Business" icon="building-columns">
    \*\*$299/month** or $2,748/year

    * Team workspace
    * 2 editor seats included
    * Real-time collaboration
    * Unlimited AI emails
    * 3M emails/month sending
    * Unlimited AI images & GIFs
    * Best AI models
    * Unlimited brand kits
    * Priority support
  </Card>
</CardGroup>

<Info>
  Need SSO, custom sending limits, or compliance packages? [Contact us](mailto:sales@migma.ai) about **Enterprise**.
</Info>

<Info>
  **Global Deliverability (add-on).** See your email from the mailbox side: cross-provider campaign analytics, pre-send inbox placement testing, and domain and IP blocklist reputation monitoring. Available on any paid plan. [Learn more](/advanced-features/global-deliverability) or [contact us](mailto:sales@migma.ai?subject=Global%20Deliverability) to add it.
</Info>

<Frame caption="Track usage, rates, and account activity from the settings page">
  <img src="https://cdn.migma.ai/public/media/images/1771209629463-sc-000630-2026-02-16_2x.png" alt="Settings and usage tracking" />
</Frame>

***

## Workspaces, seats, and real-time

Billing follows the **active workspace**. Your personal workspace uses your own plan. A team workspace uses the owner's plan, seats, and sending quota.

<CardGroup cols={3}>
  <Card title="Workspaces" icon="building" href="/collaboration/workspaces">
    Switch between personal and team workspaces. Owners pay for the workspace plan, sending quota, and seats.
  </Card>

  <Card title="Seats" icon="chair" href="/collaboration/seats">
    Business includes 2 editor seats. Commenters and viewers are free. Extra editor seats can be added as the team grows.
  </Card>

  <Card title="Real-time" icon="satellite-dish" href="/collaboration/realtime">
    Presence, cursors, canvas sync, and generation awareness turn on automatically when teammates open the same brand.
  </Card>
</CardGroup>

<Info>
  Joining a paid team workspace does not require a paid personal plan. If the workspace owner gives you a seat, you get Business editor access in that workspace.
</Info>

***

## Free Trial

Every new user gets a **7-day free trial** on their selected paid plan. Here's how it works:

<Steps>
  <Step title="Sign up and choose a plan">
    Create your account at [migma.ai](https://migma.ai) and select **Premium** or **Business**.
  </Step>

  <Step title="$0 due today">
    You won't be charged anything when you start your trial. Your payment method is saved for after the trial period.
  </Step>

  <Step title="Full access for 7 days">
    Enjoy all the features of your selected plan during the trial — no restrictions.
  </Step>

  <Step title="Billing starts automatically">
    After 7 days, your subscription begins and you'll be charged the plan price. You'll receive a reminder email before your trial ends.
  </Step>
</Steps>

<Warning>
  **The free trial is one-time only.** Each account is eligible for one free trial. If you've previously used a trial (even on an older account with the same email), you won't be eligible for another trial and will be charged immediately upon subscribing.
</Warning>

### Why was I charged immediately?

If you were charged right away instead of receiving a free trial, it's likely because:

* **You had a previous account** — If you signed up before (even months ago) and used a trial, the system recognizes your account and skips the trial period.
* **Previous subscription history** — If you've had a paid subscription in the past, the trial won't apply again.

<Tip>
  If you believe you were charged in error, reach out to our support team at [support@migma.ai](mailto:support@migma.ai) or use the in-app chat. We're happy to help and can offer a full refund if needed.
</Tip>

***

## Managing Your Subscription

### View your current plan

<Steps>
  <Step title="Open Settings">
    Click your profile icon in the top-right corner and select **Settings**.
  </Step>

  <Step title="Go to Billing">
    Navigate to the **Billing** section to see your current plan, usage, and next billing date.
  </Step>
</Steps>

### Upgrade or downgrade

<AccordionGroup>
  <Accordion title="Upgrading your plan" icon="arrow-up">
    Upgrades take effect immediately. You'll be charged a prorated amount for the remainder of your current billing period.

    1. Go to **Settings → Billing**
    2. Click **Manage billing**
    3. Select your new plan
    4. Confirm the change

    You'll get instant access to all features of the higher plan.
  </Accordion>

  <Accordion title="Downgrading your plan" icon="arrow-down">
    Downgrades are scheduled for the end of your current billing period. You'll keep access to your current plan's features until then.

    1. Go to **Settings → Billing**
    2. Click **Manage billing**
    3. Select the lower plan
    4. Confirm the change

    Your new plan takes effect at the start of your next billing cycle.
  </Accordion>

  <Accordion title="Switching between monthly and annual" icon="calendar">
    Save money by switching to annual billing:

    * **Premium:** \$950/year (save \~21% vs. monthly)
    * **Business:** \$2,748/year (save \~23% vs. monthly)

    Go to **Settings → Billing → Manage billing** to switch your billing cycle.
  </Accordion>
</AccordionGroup>

***

## Canceling Your Subscription

You can cancel your subscription at any time. Here's what to expect:

<Steps>
  <Step title="Go to Billing settings">
    Navigate to **Settings → Billing** in your Migma dashboard.
  </Step>

  <Step title="Click Cancel subscription">
    Select the cancel option. You'll be asked to confirm.
  </Step>

  <Step title="Keep access until period ends">
    Your subscription remains active until the end of your current billing period. You won't be charged again.
  </Step>

  <Step title="Subscription ends">
    After your billing period ends, your paid subscription ends. You can resubscribe anytime from **Settings → Billing**.
  </Step>
</Steps>

<Info>
  **Changed your mind?** You can reactivate your subscription at any time before your billing period ends by clicking **Reactivate subscription** in your billing settings. No need to re-enter payment details.
</Info>

### Canceling during your free trial

If you cancel during your 7-day trial:

* You won't be charged at all
* You'll keep access until the trial period ends
* Your paid subscription will not continue after the trial unless you subscribe

***

## Refunds

If you were charged unexpectedly or aren't satisfied with the service, contact our support team:

<CardGroup cols={2}>
  <Card title="Email support" icon="envelope" href="mailto:support@migma.ai">
    [support@migma.ai](mailto:support@migma.ai)
  </Card>

  <Card title="In-app chat" icon="comments">
    Click the chat icon in the bottom-right corner of your dashboard
  </Card>
</CardGroup>

Our team reviews refund requests on a case-by-case basis and is happy to help resolve any billing concerns.

***

## Payment & Security

<AccordionGroup>
  <Accordion title="What payment methods are accepted?" icon="credit-card">
    Migma accepts all major credit and debit cards:

    * Visa
    * Mastercard
    * American Express
    * Discover

    All payments are securely processed through **Stripe**. We never store your full card details.
  </Accordion>

  <Accordion title="How do I update my payment method?" icon="wallet">
    1. Go to **Settings → Billing**
    2. Click **Manage billing**
    3. Update your payment method in the Stripe portal

    Your new payment method will be used for future charges.
  </Accordion>

  <Accordion title="Where can I find my invoices?" icon="receipt">
    All invoices and payment history are available in the Stripe billing portal:

    1. Go to **Settings → Billing**
    2. Click **Manage billing**
    3. View your invoice history and download receipts
  </Accordion>

  <Accordion title="Is my payment information secure?" icon="shield-check">
    Yes. Migma uses **Stripe** for payment processing, which is PCI DSS Level 1 certified — the highest level of security certification in the payments industry. Your card details are encrypted and never touch our servers.
  </Accordion>
</AccordionGroup>

***

## Common Billing Questions

<AccordionGroup>
  <Accordion title="I was charged but expected a free trial — what happened?">
    The free trial is available **once per account**. If you previously created an account with the same email address and used a trial (even if it was months ago), you won't receive another trial. This is the most common reason for an unexpected charge.

    **What to do:** Contact our support team at [support@migma.ai](mailto:support@migma.ai). We can review your account and offer a refund if appropriate.
  </Accordion>

  <Accordion title="When will I be charged after my trial?">
    Your first charge occurs automatically **7 days after you started your trial**. You'll receive an email reminder before the trial ends so you can cancel if needed.
  </Accordion>

  <Accordion title="What happens if my payment fails?">
    If a payment fails, Stripe will retry the charge a few times. You'll receive email notifications about the failed payment. If the payment continues to fail, your subscription will be canceled.

    Update your payment method in **Settings → Billing → Manage billing** to avoid interruptions.
  </Accordion>

  <Accordion title="Can I pause my subscription instead of canceling?">
    Currently, Migma doesn't offer a pause option. You can cancel your subscription and resubscribe later when you're ready. Your account data is retained for 90 days after cancellation.
  </Accordion>

  <Accordion title="Do I lose my data if I cancel?">
    No — your data is retained for **90 days** after cancellation. During this time, you can resubscribe and pick up where you left off. After 90 days, data may be permanently deleted.
  </Accordion>
</AccordionGroup>

***

## Next Steps

<CardGroup cols={2}>
  <Card title="Create your first email" icon="wand-magic-sparkles" href="/get-started/create-first-email">
    Start generating emails in under 5 minutes
  </Card>

  <Card title="Import your brand" icon="palette" href="/get-started/configure-brand">
    Set up your brand identity for on-brand emails
  </Card>

  <Card title="Contact support" icon="life-ring" href="mailto:support@migma.ai">
    Get help with any billing questions
  </Card>
</CardGroup>